Privacy policy
<Basic Policy on Personal Information Protection>
Our shop recognizes the importance of personal information and will establish and implement a personal information protection policy to ensure its protection.
■ Basic Policy
When collecting and using personal information, we will clearly define the purpose and handle it only to the extent necessary for business operations. To prevent leakage to external parties, we will implement appropriate and reasonable security measures against risks such as unauthorized access, loss, destruction, alteration, or leakage of personal information. Personal information will not be disclosed or provided to third parties without the customer’s consent, except in cases where we are legally obligated to do so by judicial or administrative agencies. When personal information is no longer needed for business purposes, it will be deleted in accordance with our policy on handling personal information on this site. We will comply with laws and other regulations related to personal information.
■ Handling of Personal Information on This Site
Collection of Personal Information We collect personal information when you use this site to order products, register as a member, enter gift campaigns, subscribe to newsletters, make inquiries, or participate in surveys.
Purposes of Collecting Personal Information
- To deliver ordered products and collect payment.
- To send or provide useful services to customers via email, postal mail, or phone when they have consented to the use of their personal information.
- To conduct and send prizes in gift draws.
- To analyze browsing and purchase history to deliver advertisements related to new products that match customers’ preferences.
- To send newsletters.
- To respond to inquiries.
Protection and Management of Personal Information The personal information collected when using this site for orders, member registration, gift campaigns, newsletter subscriptions, or shopping surveys will be handled only within Japan. We will implement measures against risks such as loss, destruction, alteration, or leakage, and we will ensure that employees handle personal information appropriately and securely in compliance with relevant laws. Additionally, if personal information is provided to a third party with the customer's consent, we will take measures to prevent leakage or re-provision from that third party.
Customer Inquiries Regarding Personal Information If we receive requests regarding customers' personal information, such as disclosure, correction, or deletion, we will establish a contact point for inquiries.
- Disclosure of personal information
- Correction/deletion
- Withdrawal of consent for all or part of the use of personal information
When requesting disclosure, correction, or deletion, please include a copy of your residence certificate or driver's license for identity verification and a fixed-rate money order of 750 yen as a handling fee.
Disclosure and Disposal of Personal Information
We may disclose personal information in the following cases:
- If it is determined that a customer has engaged in behavior that could harm the rights, interests, or reputation of other customers or our company, personal information may be notified to the relevant parties, the police, or related agencies.
- If we receive a disclosure request from the police, other related agencies, or other administrative bodies regarding customer information, we may disclose it.
- Personal information will be disposed of without delay and in a manner that prevents third-party leakage when it is no longer needed for business purposes, except in the following cases:
- When it must be retained by law.
- When the individual consents to the retention.
- When it is reasonably justified for our shop to retain the personal information to the extent necessary for business operations.
- In cases other than the above, when there is a special reason not to delete the personal information.
Use of Cookie Information
When you visit this site, we may record cookie information to provide better service, which identifies your device but does not collect information that can identify individuals. You can refuse to accept cookies sent from this site through your browser settings, although this may cause some services on this site to function improperly.
Access Log Collection We collect access logs on this site. These logs include IP addresses, host names, browser types, operating systems, and access dates and times, but do not contain information that identifies individuals. Access logs are collected to improve the convenience of the site, investigate causes in the event of issues, and for statistical and analytical purposes, and are not used for other purposes.
Contact Information
Monoli Inc.Administrator : Tomonari Kanno
Address: Higashiikebukuro 2-62-8-1206, Toshima ku, Tokyo, JAPAN
TEL: +81 90-5415-2973
E-mail: monoli.order@gmail.com
Effective Date: 12/1/2024
GDPR Privacy Policy
Monoli Shop (hereinafter referred to as "the Company") is committed to protecting your privacy and ensuring the proper management of personal data in compliance with applicable laws, including the EU General Data Protection Regulation (GDPR). This policy explains the information we collect, how we use it, share it, and safeguard it.
1. Personal Data We Collect
The Company may collect the following types of personal data:
- Basic Information: Name, address, phone number, email address
- Transaction Information: Purchase history, payment details
- Technical Information: IP address, cookies, browser information, access logs
- Other Information: Information provided through surveys, customer support interactions, etc.
2. Purpose of Data Use
The Company uses personal data for the following purposes:
- Providing and managing services
- Processing orders and payments
- Offering customer support
- Marketing activities (with your consent)
- Service improvement and analytics
- Compliance with legal obligations
3. Data Sharing
The Company does not share personal data with third parties except in the following cases:
- Sharing with partners (e.g., delivery companies, payment processors) for service provision
- Disclosure required by law
- Sharing with your consent
4. Data Retention
The Company retains personal data for as long as necessary to achieve the purposes for which it was collected or as required by applicable laws.
5. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: The right to access your personal data
- Correction: The right to rectify inaccurate data
- Deletion: The right to have your data erased, except where required by law
- Portability: The right to transfer your data to another service
- Restriction or Objection: The right to restrict or object to the processing of your data
- Withdrawal of Consent: The right to withdraw consent for data processing
To exercise these rights, please contact us at the details provided below.
6. Data Protection
The Company takes appropriate technical and organizational measures to prevent unauthorized access, disclosure, or loss of personal data.
7. International Data Transfers
When transferring data to countries outside the EU, the Company ensures appropriate safeguards are in place (e.g., standard contractual clauses).
8. Contact Information
If you have any questions, complaints, or requests regarding privacy or data processing, please contact us at:
Monoli Inc.
Administrator : Tomonari Kanno
Address: Higashiikebukuro 2-62-8-1206, Toshima ku, Tokyo, JAPAN
TEL: +81 90-5415-2973
E-mail: monoli.order@gmail.com
9. Policy Updates
The Company may update this policy from time to time. Any changes will be announced on our website.
[Last Updated: 12/1/2024]